Showing posts with label instructions. Show all posts
Showing posts with label instructions. Show all posts

Saturday, October 22, 2016

Hygiene Lectures

It’s when a professional of some sort gives you very basic advice about how you should do something that you should have, if you weren’t faulty as a human being, been doing all along.

Actually, “hygiene lecture” is short for “dental hygiene lecture,” which is the very first one of these I ever had. As a kid, I had a lot of cavities. I’ve since been told that it was probably because of the shape of my teeth.

But for years, I dreaded, even worse than when she did her “Marathon Man” thing on my gums with her little picky tools, when the dental hygienist would finish, hand me a mirror and proceed to “teach” me how I should be brushing and flossing my teeth.

Of course, I clean my teeth, I wanted to shout. But I didn’t. Just had to sit there and listen.

Hygiene lectures take many forms. Why haven’t you been changing those filters or these batteries? Don’t you know you are supposed to clear out all those cookies on your computer every so many months? And you are supposed to flush out your hot-water heaters every year? When was the last time you changed the oil in your car? Don’t you check your bills every month and call the cable company, the cell phone company, the electric company to see if you can get a better deal?

The A/C company recently came to do its 6-month maintenance on our system. Now, I could have just left everything as is and the guy would have changed all the filters. But right before he arrived, I took out the ladder and changed them all myself.

Because I didn’t want to hear it.

So, I guess hygiene lectures work. :o(

Monday, May 23, 2016

When Directions Don’t Follow

The other day, my dishwasher didn’t drain all the way.

I got out the instructions that came with it. (Felt pretty proud of myself that I still had them.) It contained directions on how to change the filter, complete with a diagram.

After suctioning out the gross water with a turkey baster (yuck), I took a look.

The bottom of my dishwasher looked nothing like the diagram. Was I crazy? Stupid?

No.

(Well, not because of this.)

That diagram, in the instruction booklet for my specific dishwasher, was not of my dishwasher.

And those directions about a filter? Turns out my dishwasher doesn’t even have a filter.

There is a special place in hell for the person who threw those directions together.

Today, I had to figure out how to transfer recordings of an interview from an app on my phone to my computer. The instructions from the app mentioned email (files too big), Dropbox (after setting that all up, files too big) and using iTunes (that didn’t work at all, was stymied at the first damn step).

As I, with increasing despondency, dutifully went through the trouble-shooting directions for iTunes, I saw a bit of software I had originally downloaded onto my computer when I got the app a couple years ago. (I don’t use it much.)

It synced the app to my computer beautifully.

But now, when I needed it, why was there no mention, not one, in the app itself or on the company’s website, of this software?

Because that omission wasted a couple hours for me.

For people who write the directions for things: Yes, we all say we don’t read them, but for those times when we are forced to, please take care when composing them.

You are toying with people’s sanity here.